Frequently Asked Questions
Auction
What is Zudooh Auction All About ?
Zudooh Online Auction service is a new telco based service that allows you to bid for mobile devices and have chances to win and buy these items at a very incredible prices
Are the auctioned items new or used ?
The auctioned items are not new items but are used items. Other items in our store are new except the auctioned items are new
What are the warrantee on the auction items ?
The warranty on the auction item varies depending on the condition, These condition will be stated for the bidders to know, The warranty will also be stated as it applies
How can I place my item on Auction ?
Yes you can place your mobile device on auction by first registering as a vendor on this site by using the Vendor Registration Menu..
How can I participate in bidding ?
You have to subscribe through you mobile phone by sending keyword "ZUW" by SMS to 20097 or by dialing *20087# to subscribe.
PAYMENT
What Payment Methods Are Accepted?
Payment through the payment gateway and through bank transfers
Can someone pay offline ?
Yes someone can pay offline
Order & Retunrs
Can I return items ?
You can return the item if it is very obvious that the items did not meet the condition stated
Do I need an account to bid?
Yes you need an account to bid, For you to bit you have to subscribe or request through our short code and also register online